PostOffice offices automation
The complex solution for the automation of the operations of the post office
Product functions
- Unified customer service window
- Working with the service queue
- Accounting for customer packaging and returnable containers
- Accounting for customer orders
- Accounting for cash on delivery, return of cash on delivery to a third party
- Integration with a financial company
- Double identification of the client when issuing a valuable cargo
- Cash accounting department
- Packing accounting, applications for packing replenishment
- Accounting of office cash desk, cash on delivery cash desk, cash desk of a financial company
PostOffice Business Process
Receiving cargo from the client
• Services for individuals and legal entities
• Working with a client on a system of visits
• User identification by phone number
• Search for offices on the map
• Accounting for packages
• Accounting for additional services
• Customer service time fixation
Delivery of cargo
• Search for the issuance declaration by SMS code, by track number or by phone number
• Issuance of the declaration via SMS identification or identity documents
• Control of the sender’s order
• Customer service time fixation
• Delivery “at choice”
• Partial issue
C.O.D
• C.O.D. office balance management
• Integration with a financial company
• Ability to receive C.O.D. via POS terminal
• Receipt of cash on delivery to a bank card or current account
• Possibility of receiving cash on delivery by a third party
